Techniques of decision making

Posted: August 4, 2010 in Uncategorized
Types of decisions Traditional techniques Modern techniques
Programmed: routine, repetitive decisions, organization develops specific processes for handling them.
  1. habits, knowledge & skill.
  2. clerical routine
  3. organization structure.

Common expectations a system of sub goals well-defined information channels.

  1. operations research: mathematical analysis models. Computer simulation.
  2. electronic data processing.
Non-programmed: one-shot, ill-structured, novel, policy decisions.

-> handled by general problem solving processes.

  • Judgment, intuition & creativity.
  • Rule of thumb
  • Selection & training of executives.
Heuristic problem-solving techniques applied to:

  1. training human decision makers.

b. Constructing heuristic computer programs.


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